Business communication has shifted rapidly over the past few years. With flexible working locations, its become more critical than ever to have high-powered internet communication systems that can seamlessly link individuals worldwide.
Whether in an office, working from home, or in an airport, these current communication tools make long-distance communication easy and possible.
There are several different kinds of business communication systems that you can integrate to ensure you and your employees can stay in touch with ease, all with their advantages.
Below, we look at several tools and channels to consider incorporating into your business to get the best possible results this year.
An intranet is a closed network easily accessible by chosen users within a company or business. This private hub offers business owners and employees valuable features such as communication tools, collaboration opportunities and access to other helpful resources. You can share essential information among teams from anywhere, to anywhere, and on any device.
Group Messaging Tools
Instant messaging is a fantastic way to stay informed on digital social environments, including businesses. These areas offer a speedy option to host discussions and share ideas or updates quickly.
One of the group chat space system's main advantages is it saves all content to refer back to down the line. Moreover, all chats can be easily categorised by project, team or any other key topic to help define and organise them for future reference. New members will also have access to all conversation history, saving the time you would have needed to spend to provide important updates.
Project Management Tools
Project management tools aid in staying ahead of projects, assignments and due dates.
These tools are especially beneficial if your teams are scattered worldwide. You can easily pre-plan projects and organise them as you wish while they are in motion. These tools make file sharing straightforward, time tracking a breeze, and give users access to these essential features. You can also easily assign tasks to various employees and track their progress until completion.
Case & Issue Tracking Software
These tools are fantastic for online customer support situations. They provide platforms for customers, and employees can hold up support tickets which you can retain to keep track of progress regarding a flagged issue.
Tickets are given to the most suitable person to help with your issue or query, ensuring that you receive the highest possible level of support without needing to get passed along to various departments. This streamlined process can help boost and track productivity and collect customer feedback, which you can use to improve the overall experience.
Internal blogging can be a handy way to provide resources to your employees.
While this can involve written articles, you can also include video and audio content. It is a fantastic way to share knowledge and valuable training materials with your teams. These resources can be accessed in the future using keyword search to ensure the content is always easily accessible.
Nowadays, innovative communication systems are essential to the success of businesses regarding how well you share information, stay on top of projects, and track progress. At My-vCIO, we are experts in helping companies optimise their communication processes with the right tools best suited to their unique scenarios. So why not reach out and chat with us? For more information, get in touch today.