When it comes to keeping your business functioning like a well-oiled machine, you need to make sure that you have a dependable and reliable business telecommunications setup.
When it comes to keeping your business functioning like a well-oiled machine, you need to make sure that you have a dependable and reliable business telecommunications setup. This will help ensure seamless communication between you and your clients and ensure that internal communication between you and your team is a breeze.
Let’s check out some awesome products and services that My vCIO offers that will improve the way your business operates.
Ring Central centralises communication, it’s a cloud-based telecommunications platform that works via VOIP technology. It basically functions as an all-round communications service. When installed in your business, it will function as a telephone, messaging service and videoconferencing platform all in one spot. Use it to share files, host meetings, or make and receive phone calls. It makes communication more streamlined because everything is found in one place, instead of using several different apps for each function where none of the apps speaks to each other.
The LG iPECS phone system is a complete digital IP telephonic solution, although phone models are available as well that integrate perfectly with analogue telephone systems. The LG iPEC handsets are a benchmark in business telephones. However, LG iPECS is not just known for desk phones but also the iPEC UCaaS cloud system. This scalable and integrated communications service will allow employees to work remotely without ever being out of reach.
This cloud-based service provides smart automated call intelligence. Through algorithms that track speech patterns and do complex voice analyses, CallN can provide useful insight into customer sentiment. It can also be used to automatically transcribe all calls. It integrates seamlessly with just about any phone system and is extremely useful for market insights, workforce optimisation and keeping track of customer experiences.
This useful piece of software keeps close track of all communication expenses, providing actionable insights into telecommunication usage in your business. Use it to search frequently dialled numbers, provide individualised reports or show graphs indicating usage trends. You’ll have complete in-sight into your phone system.
Contact My-vCIO for a free audit and suggested products/services. We’ll reduce your bill, improve your service and expand your capabilities!